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OpenAI Enlists Consulting Heavyweights to Help Companies Actually Use Its AI

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OpenAI is launching a new program with McKinsey, BCG, Accenture, and Capgemini to tackle the biggest problem in corporate AI: getting it to work inside messy, real-world businesses.

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Here's a common story in tech: a company builds a brilliant new tool, sells it to other businesses, and then... nothing much happens. Not because the tool is bad, but because getting it to work inside a giant corporation with decades of legacy software, byzantine processes, and skeptical employees is incredibly hard.

OpenAI seems to have heard this story. On Monday, the company announced it's launching a new program called Frontier Alliances. The goal is simple: pair its enterprise AI platform with four of the world's biggest consulting and technology firms—Accenture (ACN), Boston Consulting Group (BCG), Capgemini, and McKinsey & Company—to actually get AI agents deployed and working inside corporate systems.

In its announcement, OpenAI pointed to what it sees as the real bottleneck. "The limiting factor for seeing value from AI in enterprises isn't model intelligence, it's how agents are built and run in their organizations," the company said. In other words, the problem isn't making a smart AI; it's making that smart AI play nice with your 20-year-old accounting software and convincing your team to use it.

To solve that, they're bringing in the experts at making big, messy corporate changes. OpenAI named BCG, McKinsey, Accenture, and Capgemini as its founding partners, entering into multi-year agreements with each. These firms will be the ones helping enterprise customers figure out their AI strategy, redesign workflows, integrate the new tech with old systems, and manage the all-important human side of the equation (the change management).

OpenAI said its own Forward Deployed Engineering team will work directly alongside these partners. The idea is to combine OpenAI's deep research and product knowledge with the consulting firms' massive global delivery and implementation muscle. Each partner is building dedicated practice groups and getting teams certified on OpenAI's technology.

Accenture and Capgemini are getting the nod as full-service transformation partners. They'll be responsible for the nitty-gritty work of integrating OpenAI's Frontier platform into a company's existing data architecture, cloud setup, and applications. Accenture has a head start, having already begun training "tens of thousands" of its professionals through ChatGPT Enterprise, which OpenAI called the largest certified cohort in its program.

This big partnership push isn't happening in a vacuum. The market for selling AI to big businesses is getting crowded and competitive. Take Salesforce Inc. (CRM), a giant in enterprise software. According to reports, Salesforce has been pushing its own AI agent platform, called Agentforce, pretty hard. The company reportedly raised prices by an average of 6% on its top-tier software editions and hired 2,000 extra salespeople specifically to chase AI-related demand.

So, OpenAI isn't just trying to sell software; it's trying to build an entire ecosystem to implement it, using partners who already have the trust and ear of Fortune 500 CEOs. It's a classic move: if you can't beat the established players on sales channels, join them—or, in this case, hire them.

As for when companies can get their hands on this fully supported package, OpenAI said its Frontier platform is available now to a limited set of customers. The plan is to roll it out more broadly over the next few months. For now, the message to corporate America is clear: if you've been waiting for someone to hold your hand through the AI revolution, OpenAI just hired the best guides in the business.

OpenAI Enlists Consulting Heavyweights to Help Companies Actually Use Its AI

MarketDash
OpenAI is launching a new program with McKinsey, BCG, Accenture, and Capgemini to tackle the biggest problem in corporate AI: getting it to work inside messy, real-world businesses.

Get Accenture plc - Class A Alerts

Weekly insights + SMS alerts

Here's a common story in tech: a company builds a brilliant new tool, sells it to other businesses, and then... nothing much happens. Not because the tool is bad, but because getting it to work inside a giant corporation with decades of legacy software, byzantine processes, and skeptical employees is incredibly hard.

OpenAI seems to have heard this story. On Monday, the company announced it's launching a new program called Frontier Alliances. The goal is simple: pair its enterprise AI platform with four of the world's biggest consulting and technology firms—Accenture (ACN), Boston Consulting Group (BCG), Capgemini, and McKinsey & Company—to actually get AI agents deployed and working inside corporate systems.

In its announcement, OpenAI pointed to what it sees as the real bottleneck. "The limiting factor for seeing value from AI in enterprises isn't model intelligence, it's how agents are built and run in their organizations," the company said. In other words, the problem isn't making a smart AI; it's making that smart AI play nice with your 20-year-old accounting software and convincing your team to use it.

To solve that, they're bringing in the experts at making big, messy corporate changes. OpenAI named BCG, McKinsey, Accenture, and Capgemini as its founding partners, entering into multi-year agreements with each. These firms will be the ones helping enterprise customers figure out their AI strategy, redesign workflows, integrate the new tech with old systems, and manage the all-important human side of the equation (the change management).

OpenAI said its own Forward Deployed Engineering team will work directly alongside these partners. The idea is to combine OpenAI's deep research and product knowledge with the consulting firms' massive global delivery and implementation muscle. Each partner is building dedicated practice groups and getting teams certified on OpenAI's technology.

Accenture and Capgemini are getting the nod as full-service transformation partners. They'll be responsible for the nitty-gritty work of integrating OpenAI's Frontier platform into a company's existing data architecture, cloud setup, and applications. Accenture has a head start, having already begun training "tens of thousands" of its professionals through ChatGPT Enterprise, which OpenAI called the largest certified cohort in its program.

This big partnership push isn't happening in a vacuum. The market for selling AI to big businesses is getting crowded and competitive. Take Salesforce Inc. (CRM), a giant in enterprise software. According to reports, Salesforce has been pushing its own AI agent platform, called Agentforce, pretty hard. The company reportedly raised prices by an average of 6% on its top-tier software editions and hired 2,000 extra salespeople specifically to chase AI-related demand.

So, OpenAI isn't just trying to sell software; it's trying to build an entire ecosystem to implement it, using partners who already have the trust and ear of Fortune 500 CEOs. It's a classic move: if you can't beat the established players on sales channels, join them—or, in this case, hire them.

As for when companies can get their hands on this fully supported package, OpenAI said its Frontier platform is available now to a limited set of customers. The plan is to roll it out more broadly over the next few months. For now, the message to corporate America is clear: if you've been waiting for someone to hold your hand through the AI revolution, OpenAI just hired the best guides in the business.