So, how was your weather this past quarter? For The Home Depot, Inc. (HD), it was a little too nice. The home improvement giant reported its third-quarter financial results Tuesday, and a key theme emerged: calm skies aren't always good for business.
Sales for the quarter came in at $41.4 billion, up 2.8% from last year. But the more telling metric, comparable sales, only grew by 0.2%. In the U.S., comps were up a mere 0.41%. Adjusted earnings per share of $3.74 also slightly missed last year's $3.78. CEO Ted Decker didn't mince words: "Our results missed our expectations primarily due to the lack of storms in the third quarter."
Think about it. No major hurricanes, hail storms, or wind events meant less demand for emergency repairs and replacements in categories like roofing, plywood, and power generators. It's a reminder that for a company like Home Depot, bad weather can sometimes be good for the bottom line. "We don't plan for storms per se," Decker explained, "but there's always some weather impact in the baseline." This year, that baseline was zero.
Beyond the weather, the company pointed to a consumer who just isn't ready to jump into big projects. "While underlying demand in the business remained relatively stable, sequentially an expected increase in demand in the third quarter did not materialize," Decker said. He pointed to "consumer uncertainty and continued pressure in housing" as factors disproportionately weighing on home improvement spending.
Housing turnover is at a 40-year low, and even though mortgage rates have come down, affordability concerns and job worries are keeping wallets closed. "What's going to spark the consumer?" Decker mused. "We still believe we have one of the healthiest consumer segments in the whole economy. But again, the economic uncertainty continues."
CFO Richard McPhail provided the financial details. The $41.4 billion in sales included about $900 million from the recent acquisition of GMS, a specialty building products distributor. Gross margin held steady at 33.4%, but operating expenses crept up, leading to an operating margin of 12.9%, down from 13.5% a year ago.
Looking ahead, the company revised its full-year guidance downward. It now expects total sales growth of about 3% (with GMS contributing roughly $2 billion), slightly positive comparable sales, and a decline in adjusted diluted earnings per share of approximately 5%. The lack of storm activity is expected to continue pressuring results into the fourth quarter.
Controlling What They Can Control: Tech, Tools, and Acquisitions
Faced with a market they can't control, Home Depot's leadership emphasized what they can: operations, customer experience, and strategic investments.
Ann-Marie Campbell, Senior Executive Vice President of U.S. Stores, highlighted tech-driven efficiency gains. Tools like a "Freight Flow" app and "Computer Vision" systems have improved in-stock levels and driven a 400-basis-point increase in customer satisfaction scores for faster fulfillment.
For the professional customer, or "pro," the company is rolling out new digital tools. One is a project planning platform launched in September. The other, called "Blueprint Takeoffs," uses AI to help pros quickly generate material estimates from blueprints—a process that used to take weeks manually. "This technology replaces a manual intensive process," Campbell said, "increasing accuracy and reliability."
On the merchandising side, EVP Billy Basteck noted that 9 of Home Depot's 16 departments posted positive comparable sales. The average ticket rose 1.8%, driven by customers trading up for innovation and modest price increases, while transactions dipped 1.6%. Big-ticket transactions (over $1,000) were a bright spot, up 2.3%, which Basteck attributed partly to success with pro customers and not necessarily a sign of broader consumer strength.
The company also continues to build out its pro ecosystem through acquisition. In September, its SRS Distribution division completed the purchase of GMS. Decker called the move a way to "bring a truly differentiated value proposition to our pro customers" by combining capabilities. The financial impact is tangible; McPhail noted that adding SRS and GMS changes Home Depot's margin profile, as wholesale businesses like these structurally have lower gross margins but also lower operating costs than retail.
The Analyst Q&A: Digging into the Details
The earnings call Q&A session provided further color on the challenges and strategy.
Analysts were keen to understand the margin impact of the softer sales and the new acquisitions. McPhail broke it down: the guidance revision of 40 basis points lower operating margin stemmed from the GMS inclusion and related costs (about 20 basis points), the lower comparable sales forecast, and some deleverage at SRS due to the tough roofing market.
When asked if home improvement demand can recover without help from housing or lower rates, Decker offered a balanced view. He cited industry estimates of a "$50 billion cumulative underspend" in normal repair and remodel activity, creating pent-up demand. However, that's balanced against low housing turnover. "Can The Home Depot grow? The answer is yes," he stated. "Will the industry have some short-term pressures...? Yes, as well."
The conversation also turned to the "K-shaped" economy and whether higher-income customers were showing fatigue. Decker said they hadn't seen significant trade-down in products, but noted that pros were reporting slightly smaller backlogs for large projects, a potential sign of hesitation.
Looking to the future, executives were bullish on the cross-selling opportunities between Home Depot's traditional retail business, SRS, and now GMS. They shared an example where a GMS roofing lead was handed off to Home Depot's sales team to provide additional materials like framing and flooring. "Those engagements are happening on a daily and weekly basis," said one executive.
The storm impact is expected to be a headwind into next year, as the company laps a period of higher storm-related activity. Regarding SRS and GMS, Decker emphasized they are in the re-roofing business, not new construction, and viewed them as long-term mid-single-digit growers currently held back by the unusual calm in storm activity.
The company will host an investor conference on December 9th in New York, where it promises to provide a deeper dive into its strategic initiatives. For now, the message is one of disciplined execution in a choppy market. As Ted Decker put it, "We remain focused on controlling what we can control." Sometimes, that doesn't include the weather.











