Papa John's International Inc. (PZZA) stock traded lower Thursday after the pizza chain served up weaker-than-expected third-quarter 2026 results and trimmed its full-year outlook. Weak consumer demand, intense promotional competition and falling North American sales all weighed on the numbers.
Papa John's Says Broke Customers Are Ordering Fewer Pizzas, And The Stock Is Feeling It
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Missing On Both Lines
Papa John's reported adjusted earnings of 16 cents per share, just shy of Wall Street's 17-cent estimate. Revenue fell 10.5% year over year to $454.84 million, below the $459.48 million consensus.
North American comparable sales declined 8.3%, while global systemwide restaurant sales fell 5.6% to $1.15 billion. Adjusted EBITDA dropped to $38.1 million from $47.8 million a year earlier.
Net income declined to $3.3 million from $4.5 million a year earlier. Free cash flow for the first nine months fell to $19.2 million from $59.2 million. The company ended the quarter with $26.8 million in cash, cash equivalents and restricted cash.
The Consumer Is Squeezed
CEO Todd Penegor pointed to aggressive promotions and weaker customer acquisition as the big challenges. Papa John's said pressure on disposable income continues to affect how frequently consumers order pizza. Management also cited persistent weakness among lower-income consumers and intense competition in the pizza market, though it hasn't seen a dramatic shift in consumer behavior.
Carryout sales performed better than delivery. But first-party delivery, single-pizza orders, sides and desserts remained weak. International comparable sales declined 1.8%, although U.K. sales grew 7.2%.
Papa John's opened 47 restaurants during the quarter, bringing its global total to 5,969 locations. It closed 239 restaurants worldwide during the first nine months of 2026, including 146 in North America. The company plans to close approximately 300 underperforming North American restaurants through 2027.
Betting On A Turnaround
Management introduced its Unbox Better strategy to improve food quality, customer value and restaurant service. The company plans to increase local marketing investments and is already testing an AI-powered point-of-sale system. Papa John's expects an initial rollout by year-end 2026, with most U.S. restaurants adopting the technology in 2027.
Guidance Gets Cut
Papa John's now expects global systemwide restaurant sales to decline about 5%, compared with its previous forecast of a 2% to 4% decline. Management forecasts North American comparable sales to fall approximately 8%, while international comparable sales are expected to remain flat or grow up to 1%.
The company lowered its adjusted EBITDA forecast to approximately $175 million from its previous range of $180 million to $190 million. The revised outlook includes approximately $35 million in supplemental marketing and franchise investments. It also forecasts at least $25 million in supply chain savings for 2026.
PZZA Price Action: Papa John's International shares were down 2.33% at $19.52 at the time of publication on Thursday, according to market data.
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