ServiceNow shares ticked higher in premarket trading Friday after the company unveiled a multi-year global partnership with Experian that aims to supercharge enterprise automation with better data and decision-making tools.
The deal integrates Experian's Ascend platform into ServiceNow's workflow engine, giving autonomous AI agents direct access to Experian's data insights and decisioning capabilities. In plain English: instead of AI agents making guesses or relying on stale data, they'll be able to pull in real-time credit, fraud, and risk information to make smarter decisions on the fly.
Initial use cases focus on the boring-but-critical stuff that keeps compliance officers up at night: employee onboarding, third-party risk management, and model lifecycle governance. The companies are also targeting fraud and identity verification, which is a big deal for banks and other heavily regulated industries.
"We see agentic AI as a fundamental change in how intelligent services are delivered, and this partnership brings together complementary strengths and a shared vision for building them the right way," said Keith Little, President of Experian Software Solutions.
Cathy Mauzaize, President of EMEA at ServiceNow, added that the partnership will help businesses "move beyond experimentation" by combining ServiceNow's AI Platform with Experian's analytics and decisioning capabilities to deliver faster and smarter AI-driven decisions in a secure environment.
The timing makes sense. Industry research shows that data limitations are the top barrier for eight out of ten organizations trying to scale AI beyond pilot programs. By plugging Experian's data directly into ServiceNow workflows, the partnership aims to remove that roadblock.
From a technical perspective, ServiceNow stock is trading at $90.89, about 1.2% below its 20-day simple moving average of $91.98 and well below the 50-day SMA of $100.24. That 20-day below 50-day setup is a classic bearish signal. The relative strength index sits at 45.82, neutral territory.
Key resistance is at $95.50, a level that aligns with the 50-day SMA and could stall any rebound. On the downside, support sits at $83.50, the 52-week low zone where buyers have stepped in before.
The next big catalyst is the July 22, 2026 earnings report (estimated). Analysts expect EPS of 76 cents, down from 82 cents a year ago, but revenue is forecast to jump to $3.93 billion from $3.21 billion. The stock trades at a premium 53.9x P/E.
Wall Street remains bullish overall. The consensus rating is Buy with an average price target of $139.35. Recent analyst moves include Bernstein raising its target to $236 on May 6 with a Market Perform rating, Macquarie holding at $109 with Neutral on May 5, and DA Davidson maintaining a Buy and $190 target on May 5.
ServiceNow shares were up 0.31% at $90.78 in premarket trading Friday.
